How does Button Hop compare to traditional call systems?
Button Hop radically modernizes traditional call systems (phones, intercoms, physical movements) by offering an instant, wireless and perfectly integrated solution. Unlike traditional methods that create interruptions, Button Hop enables asynchronous and contextualized communication. Information goes directly to the right people with all necessary details, eliminating back-and-forth and misunderstandings.
Can we customize call types according to our needs?
Absolutely! Each button can be configured to represent a specific need in your environment: raw material replenishment, finished product evacuation, forklift call, packaging needs, technical assistance, etc. You can customize icons, colors and labels for immediate recognition by your teams.
How are logistics teams notified?
Notifications can be sent on multiple channels simultaneously according to your configuration: dedicated mobile application, SMS, email, notifications on collaboration tools (Teams, Slack), or display on supervision screens. You can define escalation rules if the request isn't processed within allotted timeframes.
What is the reliability of call transmission?
Transmission is extremely reliable thanks to the LTE-M network dedicated to industrial connected objects. Even in difficult environments (metal buildings, shielded areas), the connection is maintained. In case of temporary network loss, the user is alerted by a light feedback.
Can we integrate with our WMS or ERP?
Yes, Button Hop integrates perfectly with most warehouse management systems (WMS) and ERPs. Calls can automatically trigger work order creation, stock level updates, or picking route optimization. We have standard connectors and can develop specific integrations if needed.
How are priorities and emergencies managed?
The system allows defining multiple priority levels (normal, urgent, critical). Buttons can be configured with color codes and different processing rules. Urgent requests can trigger enhanced notifications and automatic escalations to managers.
What is the typical return on investment?
Our clients generally see ROI in 3 to 6 months. Gains mainly come from reduced production downtime (up to 70%), optimized logistics workforce (15-25% more productivity), and stock reduction thanks to more reactive replenishment.
