Can Button Hop replace our traditional Andon system?
Absolutely! Button Hop modernizes your Andon system by making it digital, wireless, and smarter. Unlike traditional cord systems, our solution not only allows signaling problems but also captures precise data, sends targeted notifications, and generates analysis reports for your continuous improvement.
How does the device withstand harsh industrial environments?
Button Hop was specifically designed for demanding industrial environments. The device is robust and resistant to vibrations, dust, and temperature variations typical of production workshops. Its battery operation eliminates risks related to power outages.
Can we integrate Button Hop with our existing CMMS/MES/ERP?
Yes, Button Hop integrates natively with most industrial systems through our API connectors. We can connect the solution to your CMMS to automatically create work orders, to your MES for production downtime tracking, or to your ERP for stock and supply management.
How do you handle alert escalations in case of non-response?
Our system allows configuring automatic escalation rules. You can define time thresholds (for example: level 2 alert after 5 minutes without handling, level 3 alert after 15 minutes). Each level can notify different managers with adapted communication channels.
What is the latency between button press and alert reception?
The transmission is almost instantaneous. Thanks to the LTE-M network dedicated to connected objects, the alert is received in less than 10 seconds on all configured channels (screens, smartphones, emails, collaborative tools). This speed is crucial to minimize production downtime.
Can Button Hop be used for preventive maintenance?
Absolutely! In addition to corrective alerts, Button Hop can be configured to validate preventive maintenance steps. Technicians can signal the start and end of interventions, request consumables, or report observations, thus creating complete traceability of maintenance activities.
How do you ensure industrial data security?
Security is a priority. All communications are end-to-end encrypted. Data is hosted in France in certified datacenters. You retain exclusive ownership of your production data. An on-premise installation is also possible.
What is the typical return on investment in industrial environments?
Our industrial clients generally see ROI in less than 6 months. Gains mainly come from machine downtime reduction (up to -30%), travel optimization (-70% of unnecessary travel), and improvement in maintenance and production team productivity.
Can buttons be customized for different alert types?
Yes, each button can be customized with icons, colors, and labels specific to your processes. You can configure up to 8 different scenarios per device: maintenance alert, quality call, replenishment, technical assistance, etc. Configuration is modifiable at any time.
How does installation work in an existing factory?
Installation is extremely simple and requires no construction work. You receive pre-configured devices that you can fix in minutes on your machines, workstations, or carts. No wiring is necessary - battery operation and LTE-M connectivity make deployment quick and non-disruptive.
Do you offer dashboards for visual management?
Yes, we provide real-time dashboards displayable on large screens in your workshops. These dashboards show alert status, response times, stopped machines, and key performance indicators (OEE, MTTR, MTBF) for effective visual management.
What training is needed for operators?
Getting started is intuitive - generally less than 30 minutes is sufficient. The visual interface of the buttons (icons, colors) makes their use natural. However, we provide training materials and can organize sessions with your teams if necessary.
